News / April 11, 2024
We are excited to share that Bravelle Specialist Lingerie, based in Co. Limerick, has been honoured with the prestigious title of Best in Customer Service at the esteemed Irish Family Business Awards this year. This recognition took place during a memorable gala luncheon in the historic Mansion House, Dublin, on the 3rd of November 2023, an event that celebrated the vibrancy and dedication of family-run businesses across Ireland.
The Irish Family Business Awards illuminates the hard work, innovation, and resilience of family-owned enterprises in Ireland. With 22 diverse categories available for competition, the awards mirror the rich diversity and strength of the Irish family business sector. Bravelle is proud to stand among the winners in this year’s awards, especially after the rigorous selection process which saw over 130 remarkable companies compete from an impressive pool of 300 submissions.
Reflecting on this achievement, Kate expressed her joy and gratitude on behalf of Pauline and herself: “This award is a testament to the unwavering dedication of our team and the exceptional support of our customers. We believe in providing not just products, but a service that enhances the quality of life for our clients. To be recognised for our efforts in customer service is incredibly rewarding.”
Bravelle has always been more than just a shop. It is a haven for ladies seeking post-mastectomy lingerie, offering not only high-quality products but also compassion, understanding, and personalised care. Our commitment extends beyond our Ballyneety base, with strong connections in Tipperary and regular fitting clinics in three cancer support centres across the county. This award reflects our ongoing commitment to excellence and our dedication to serving our community.
This gold award for “Best in Customer Service” marks a significant milestone in our journey, building on our previous success in 2019 when we were honoured with a bronze award in the “Best Small Family Business” category. It underscores our dedication to excellence and our passion for serving our customers with the utmost care and professionalism.
On behalf of everyone at Bravelle, we thank our customers for their ongoing support and trust in us. This award inspires us to continue striving for excellence and to keep providing the outstanding service that our customers deserve. Here’s to many more years of success, innovation, and exceptional customer service. Thank you for being an essential part of our journey.